Xbox Live is back online after a six-hour outage that baffled even the company that runs the service.
Users were unable to sign into the service during the outage.
The outage affected people’s ability to play online as well as launch a variety of games and apps correctly.
“We are aware that users may not be able to sign-in on Xbox Live at this time. Our teams are currently investigating to fix this issue,” Xbox Support said on Twitter on Friday morning.
The outage caused problems for many who took to social media to complain, though their issue was not always with the service itself.
Microsoft declared it a major outage on the Xbox status page, which it later updated to say a fix was “taking longer than anticipated”.
The status page was updated again after 2pm to say that “all services (were) up and running”.
The outage lasted almost as long as Microsoft’s plans to up the prices for how much they charge people to use the service, which is required to play online multiplayer.
After announcing price increases in January, the company admitted it had made a mistake and withdrew the plans, 14 hours after they were announced, following a furious backlash from gamers.
The outage couldn’t have come at a worse time for Microsoft as it provided the perfect circumstances for PlayStation to lure in gamers from the rival platform when it announced more new games coming to its console on Friday morning.