Sunday night plans have been thwarted for millions of people across NSW as a technical glitch shuts down the state government app used to check into venues for COVID safety.
It is understood the outage affecting the MyServiceNSW app is due to a technical issue that started earlier on Sunday afternoon and is being investigated.
NSW residents attending pubs, restaurants and other venues tonight are being told to check-in digitally via the ServiceNSW webform instead.
“It’s vital that customer contact details are still collected digitally,” the department said.
“Customers and businesses are encouraged to use the Service NSW check-in webform for all check-ins. The webform was not impacted by the outage.”
Affected residents have flooded social media expressing outrage at the technical glitch, which has also left them unable to redeem the NSW government’s $100 Dine and Discover vouchers.
In addition to COVID-related services, the app is used to manage digital driver’s licences and vehicle registrations.
Dine and Discover vouchers were introduced by the NSW government to encourage residents to visit hospitality, entertainment and cultural venues across the state.
Under the scheme, NSW residents aged 18 and older can apply for four $25 vouchers for a total of $100 on the MyServiceNSW app.
There are $25 vouchers to be used at restaurants, cafes, bars, wineries, pubs or clubs and they can be redeemed from Monday to Thursday, and two $25 experience vouchers to be used for entertainment and recreation, including cultural institutions, live music, and arts venues on any day of the week.